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Total Quality Management (tqm)
Principles, Methods, And Applications
- Editore:
Taylor & Francis Ltd
- EAN:
9780367512835
- ISBN:
0367512831
- Pagine:
- 192
- Formato:
- Hardback
- Lingua:
- Inglese
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Descrizione Total Quality Management (tqm)
Organisations are focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This book provides the understanding of all aspects of TQM and the implementation.
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