Raise Your Team's Employee Engagement Score: A Manager's Guide

Did you receive your employee engagement score? If you're like most managers, the results are nothing to brag about. For more than a decade, engagement scores have stalled in the low 30-percent range and nothing seems to budge them. Not employee-of-the-month awards. Not company parties. Not even financial perks designed to improve morale. That's because programs are never motivating. Only people have the power to reignite commitment and inspire employees to give their best efforts. Connecting with your staff and building positive relationships are what counts--even when the larger company culture falls flat. Raise Your Team's Employee Engagement Score helps managers take control of the problem and achieve the benefits of a more engaged workforce: greater profitability, productivity, customer satisfaction, quality, safety, turnover, and more. Packed with advice, exercises, and research findings, the book shows how to: - Build a foundation of trust with the team - Use stay interviews to find out what employees really want - Help people continually learn, stretch, and advance their careers - Show employees how to tap company benefits and opportunities - Hire people who will self-motivate - Measure progress and forecast future engagement, and more. Gallup polls show that the vast majority of employees are sleepwalking or worse--sabotaging. Turn the problem around with empowering, no-cost management practices that lift engagement scores and drive results. "Dick Finnegan has written a must-read guide for anyone struggling with employee engagement. Read this book--and learn from the best."-- Ken Julian, Vice President, Administration and Human Resources, Thor Industries "Finnegan lays out a clear path to gaining greater control over your talent manage-ment process. Your entire organization will benefit from putting these principles into action."-- Paul J. Ruiter, Chief Human Resources Officer, Gerber Collision & Glass and Boyd Autobody "Raise Your Team's Employee Engagement Score is packed with insights and best practices. Anyone who manages people must read this book."-- Randy Romberger, Administrator, Shriners Hospitals for Children, Greenville, SC. Richard P. Finnegan is the CEO of C-Suite Analytics, a consultancy specializing in engagement and retention solutions. He has been cited in Businessweek and Chief Executive as a leading thinker on employee retention, and is the author of The Stay Interview.