Proving the Value of HR

Measuring the return on investment (ROI) of human resources programmes (HR) is critical for success in today's business world and is an absolute requirement for HR professionals. Responding to the current accountability demands that continue to challenge human resource professionals, this updated edition illustrates the use of ROI methodology as a communication tool that strengthens the relationship with senior management as well as a process-improvement tool that enhances and improves HR's contributions to the bottom line.