My Secret Life on the McJob: Management Lessons from Behind the Counter

What happens when a distinguished management professor works undercover in fast food?He learns powerful truths about what makes businesses great...From minimum-wage floor sweepers to corner office kings, anyone with a job can learn something from Jerry Newman's experience behind the counter at major fast food restaurants. "My Secret Life on the McJob" reveals brilliantly simple "Supersized Management Principles" that many Fortune 500 bosses still haven't grasped.