Helping The Difficult Library Patron
New Approaches To Examining And Resolving A Long-standing And Ongoing Problem
- Editore:
Taylor & Francis Inc
- EAN:
9780789017314
- ISBN:
0789017318
- Pagine:
- 314
- Formato:
- Paperback
- Lingua:
- Inglese
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Descrizione Helping The Difficult Library Patron
This insightful book shows you how to deal with an issue as old as the library profession: dealing with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful.
Fuori catalogo - Non ordinabile
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