Healthcare Customer Service Revolution
The Growing Impact Of Managed Care On Patient Satisfaction
- Editore:
Mcgraw-hill Education - Europe
- EAN:
9780786308934
- ISBN:
0786308931
- Pagine:
- 225
- Formato:
- Hardback
- Lingua:
- Inglese
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Descrizione Healthcare Customer Service Revolution
This work explores what employers and managed care companies are doing to measure patient satisfaction with hospitals and clinics, what they do with the information obtained, and how customer satisfaction impacts a hospital\'s future revenue.
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€ 31.00
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