Health Care Congresses

The study on hand sets out to make first-hand information on delegates' needs, wants and demands with regards to the balancing of the scientific program and the social part of any given health-care related professional event available to congress providers. This includes data on scheduling issues, the importance attached to social activities as well as key parameters in the decision-making process. Furthermore, in addition to delegates' opinions, congress providers' points of view are disclosed, subsequently allowing for a thorough analysis of possible gaps within the service-quality model.