Foundations of Service Level Management
- Editore:
ADDISON WESLEY PUB CO INC
- Collana:
- Sams Professional
- EAN:
9780672317439
- ISBN:
0672317435
- Pagine:
- 272
- Formato:
- Paperback
- Lingua:
- Inglese
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Descrizione Foundations of Service Level Management
The authors, experts in IT management who also write for "Internet Week" magazine, offer detailed recommendations for creating a service level management strategy and establishing service level agreements. The book shows IT managers and executives at third-party SLM companies how to deploy services more quickly, become more service-oriented, and reduce costs through automation.
Fuori catalogo - Non ordinabile
€ 28.98
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