Executive Etiquette: In the New Workplace

What's the best way to ask a colleague to refrain from smoking in the office? What's the proper protocol for exchanging gifts with colleagues and clients? Is it okay to address the CEO by his or her first name? These and dozens of other business-etiquette questions are answered by trusted etiquette expert Marjabelle Young Stewart and her coauthor Marian Faux in this indispensable handbook for office life in the nineties. More than a collection of dos and don'ts, Executive Etiquette in the New Workplace is a practical and reassuring sourcebook that offers businesspeople at every rung of the corporate ladder the guidelines they need for handling the increasingly complex relationships of office life with confidence, grace, and style.