Decision Support Systems a Critical Success Factor for IT-Governance di João Costa edito da LAP Lambert Academic Publishing
Alta reperibilità

Decision Support Systems a Critical Success Factor for IT-Governance

An Application in Financial Sector

EAN:

9783848440726

ISBN:

3848440725

Pagine:
152
Formato:
Paperback
Lingua:
Tedesco
Acquistabile con o la

Descrizione Decision Support Systems a Critical Success Factor for IT-Governance

IT-Governance has a major impact not only on IT management but also and foremost in the Enterprises performance and control. Business uses IT agility, flexibility and innovation to pursue its objectives and to sustain its strategy. However being it more critical to the business, compliance forces IT on the opposite way of predictability, stability and regulations. Adding the current economical environment and the fact that most of the times IT departments are considered cost centres, IT-Governance decisions become more important and critical. This research intends to provide an answer to IT-Governance requirements using Data Driven Decision Support Systems based on dimensional models. To address this research opportunity we have considered IT-Governance research (Peter Weill), best practises (ITIL), Body of Knowledge (PMBOK) and frameworks (COBIT). Key IT-Governance processes (Change Management, Incident Management, Project Development and Service Desk Management) were studied and key process stakeholders were interviewed. Based on the facts gathered, dimensional models (data marts) were modelled and developed to answer to key improvement requirements on each IT-Governance process.

Spedizione gratuita
€ 61.27
o 3 rate da € 20.42 senza interessi con
Disponibile in 10-12 giorni
servizio Prenota Ritiri su libro Decision Support Systems a Critical Success Factor for IT-Governance
Prenota e ritira
Scegli il punto di consegna e ritira quando vuoi

Recensioni degli utenti

e condividi la tua opinione con gli altri utenti