Customer Service Management In Africa
A Strategic And Operational Perspective
- Editore:
Taylor & Francis Ltd
- EAN:
9781032400051
- ISBN:
1032400056
- Pagine:
- 360
- Formato:
- Paperback
- Lingua:
- Inglese
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Descrizione Customer Service Management In Africa
This book discusses the management and delivery of customer service under seven broad themes: 1) customer service as shared value; 2) customer service systems; 3) customer service strategy; 4) customer service structure; 5) customer service style; 6) customer service staff; 7) customer service skills.
Fuori catalogo - Non ordinabile
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