Alta reperibilità
Call Center Savvy
How to Position Your Call Center for the Business Challenges of the 21st Century
- Editore:
Taylor & Francis Ltd
- EAN:
9781578200504
- ISBN:
1578200504
- Pagine:
- 208
- Formato:
- Paperback
- Lingua:
- Inglese
Acquistabile con
o la
Descrizione Call Center Savvy
A call center is not just the technology, the people, or the customers; it's all three, and more. It's the core of a business's customer relationship strategy. This book can help a smart call center manager create long-term success. It explores how the call center works, and how it fits into a larger business strategy; how new technologies will affect operations; the role of the Internet; the effect of international expansion; and what the future holds.
o 3 rate da € 12.68 senza interessi con 
Disponibile in 10-12 giorni
Prenota e ritira
Scegli il punto di consegna e ritira quando vuoiRecensioni degli utenti
e condividi la tua opinione con gli altri utenti
