Achieving Organizational Excellence
A Quality Management Program For Culturally Diverse Organizations
- Editore:
Springer-Verlag GmbH
- Collana:
- Management for Professionals
- EAN:
9783319700748
- ISBN:
331970074X
- Pagine:
- 193
- Formato:
- Hardback
- Lingua:
- Tedesco
Descrizione Achieving Organizational Excellence
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
