Workplace Violence: Issues, Trends, Strategies

Workplace Violence: Issues, Trends, Strategies


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Workplace Violence examines key issues around violence at work which have emerged in the new millennium, including the events of September 11 and other terrorist related incidents. It builds upon the expanded typology of workplace violence in Violence at Work (Willan Publishing, 2001), and identifies four types of workplace violence: intrusive, external violence including terrorism; consumer/client related violence; staff related violence; and organizational violence. The contributors from this book, drawn from North America, the UK, Europe and Australasia, outline the latest research, work and response strategies around each of these four types of workplace violence. Together they provide a basis for a management response to all major forms of work related abuse, aggression and violence at all levels of an organization. This book fills a void in the current literature dealing with terrorism and workplace violence by identifying terrorism incidents as being an extreme form of workplace

Dettagli del libro inglese

  • Titolo: Workplace Violence: Issues, Trends, Strategies
  • Editore: Willan Publishing (UK)
  • Data di Pubblicazione: March 2011
  • ISBN: 1843921340
  • ISBN-13: 9781843921349
  • Pagine: 00291
  • Reparto: Criminology