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| € 18.23 € 15.50 In today's Internet-driven world, even a single disgruntled customer can broadcast his complaint to millions. An interactive marketing... € 20.22 € 17.19 News-media pioneer Blackshaw contends that because anyone with a computer can broadcast an opinion to millions and derail a...
€ 40.13 € 34.11 News-media pioneer Blackshaw contends that because anyone with a computer can broadcast an opinion to millions and derail a... € 16.03 € 13.63 News-media pioneer Blackshaw contends that because anyone with a computer can broadcast an opinion to millions and derail a...
€ 10.57 What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all... € 87.97 The success of service organizations ultimately depends on employees in customer service roles; their performance affects customer...
€ 32.88 € 27.95 This comprehensive guide to Customer Relationship Management (CRM) draws on Barton Goldenbergs 20 plus years of experience guiding firms to... € 9.95 As most corporate giants and small businesses alike have realized, service???both online and off???is a critical concern for surviving and...
€ 103.89 € 88.31 Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation takes the various elements of... € 49.90 Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation takes the various elements of...
€ 11.65 The small book with big ideas to help you rescue YOUR customers from the crappy service they encounter on a day-to-day basis from numerous... € 23.47 € 19.95 Praise For What's the Secret? "In a world of ever-increasing mediocrity, real customer service and relationship buildingare the keys to...
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Carrello
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€ 11.38
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€ 158.03