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Libri inglesi Vinay Iyer

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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
di Reza Soudagar, Vinay Iyer, Volker G. Hildebrand - McGraw-Hill - September 2011

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